Terms of service

TERMS OF SERVICE

Last updated: July 26, 2026

These Terms of Service, referred to as the “Terms,” govern your access to and use of the RFNE website, products, subscriptions, content, and related services.

The website and services are operated by RFNE LLC, referred to as “RFNE,” “we,” “us,” or “our.”

By visiting our website, creating an account, placing an order, enrolling in a subscription, or otherwise using our services, you agree to these Terms and our other posted policies.

Do not use our website or services if you do not agree to these Terms.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to place an order.

By using our website, you represent that the information you provide is accurate and that you are legally permitted to use the payment method submitted.

Our products are intended for adult use unless otherwise expressly stated.

2. Changes to These Terms

We may update these Terms periodically.

Changes become effective when posted unless a different effective date is stated or applicable law requires additional notice or consent.

Your continued use of the website after an update constitutes acceptance of the revised Terms, except where prohibited by law.

3. Website Use

You may use our website only for lawful, personal, and noncommercial purposes unless we provide written authorization otherwise.

You may not:

  • Violate any applicable law.
  • Use the website fraudulently.
  • Interfere with website security or operation.
  • Introduce viruses, malware, or harmful code.
  • Attempt to gain unauthorized access to systems or accounts.
  • Scrape, copy, harvest, or extract website content or customer information without authorization.
  • Impersonate another person.
  • Submit false information.
  • Use our products, services, or content for unlawful resale.
  • Infringe intellectual-property or privacy rights.
  • Circumvent purchase limits or security controls.
  • Use automated means to place orders or access the website without permission.

We may suspend or terminate access where we reasonably believe these Terms have been violated.

4. Product Information

We make reasonable efforts to describe and display products accurately.

However:

  • Product packaging, labels, ingredients, flavor, color, appearance, dimensions, and other details may change.
  • Website displays may vary depending on device settings.
  • Photographs are illustrative.
  • Natural ingredients may exhibit normal variations.
  • Product availability is not guaranteed.
  • Website information may contain typographical, technical, or other errors.

The product label and packaging supplied with the product control if website information differs from the physical product.

We may correct errors, update information, change product specifications, limit quantities, or cancel affected orders.

5. Dietary Supplement and Health Information

RFNE products are dietary supplements and are not drugs or medical treatments.

Statements concerning dietary supplements have not been evaluated by the Food and Drug Administration. RFNE products are not intended to diagnose, treat, cure, or prevent any disease.

Information provided through our website, advertisements, emails, text messages, social-media content, customer service, or other materials is for general informational and educational purposes only. It is not medical advice and is not a substitute for advice, diagnosis, or treatment from a qualified healthcare professional.

Consult a qualified healthcare professional before using a dietary supplement, particularly if you:

  • Are pregnant or nursing.
  • Are under medical supervision.
  • Have a medical condition.
  • Take prescription or over-the-counter medications.
  • Take other dietary supplements.
  • Have allergies or sensitivities.
  • Are planning surgery.
  • Have questions about whether a product is appropriate for you.

Use products only as directed on the product label.

Stop use and seek appropriate medical attention if you experience a serious or unexpected reaction.

Individual results vary. We do not guarantee any particular health, wellness, appetite, energy, performance, body-composition, metabolic, or other result.

6. Orders

An order is an offer to purchase. We may accept, reject, limit, or cancel an order at our discretion, subject to applicable law.

An order confirmation does not necessarily constitute final acceptance. Acceptance may occur when payment is approved and the order enters fulfillment.

We may cancel or limit orders because of:

  • Product availability.
  • Pricing or description errors.
  • Payment issues.
  • Suspected fraud.
  • Resale activity.
  • Purchase-limit violations.
  • Shipping restrictions.
  • Technical errors.
  • Legal or regulatory concerns.

If we cancel an order after payment has been collected, we will refund the amount collected for the canceled portion.

7. Pricing, Promotions, and Payment

Prices are displayed in U.S. dollars unless otherwise stated.

Prices, discounts, promotions, product configurations, and shipping offers may change at any time before an order is submitted.

Promotional offers:

  • May be modified or discontinued.
  • May have separate eligibility requirements.
  • May not be combined unless expressly stated.
  • May be limited by customer, household, account, product, or order.
  • Have no cash value.
  • May be canceled where fraud, abuse, or technical error is suspected.

You authorize us and our payment providers to charge the payment method submitted for your order, including applicable taxes, shipping charges, subscription renewals, and other amounts disclosed at checkout.

You are responsible for keeping billing and payment information accurate and current.

8. Subscriptions and Automatic Renewal

Some products may be offered through automatically renewing subscriptions.

By enrolling in a subscription, you authorize us to charge your selected payment method automatically at the price and frequency disclosed at checkout until the subscription is canceled.

Subscription pricing, discounts, shipment frequency, product quantity, and other material terms will be disclosed before enrollment.

Subscription prices and terms may change. Where required, we will provide advance notice before a material change takes effect.

Additional subscription terms are contained in our Purchase Options Cancellation Policy, which is incorporated into these Terms.

9. Shipping and Delivery

Shipping is governed by our Shipping Policy, which is incorporated into these Terms.

Shipping and delivery dates are estimates and are not guaranteed.

Risk of loss and title transfer as provided by applicable law and the shipping terms associated with the order.

You are responsible for providing complete, accurate, and deliverable shipping information.

10. Returns and Refunds

Returns, replacements, and refunds are governed by our Return and Refund Policy, which is incorporated into these Terms.

Unless otherwise required by law, opened, used, partially used, or unsealed consumable products are not eligible for return or refund.

11. Accounts

You may be able to create an account to manage orders or subscriptions.

You are responsible for:

  • Keeping login credentials confidential.
  • Restricting access to your account and devices.
  • Providing accurate account information.
  • Promptly notifying us of suspected unauthorized activity.

We are not responsible for losses caused by your failure to protect account credentials, except to the extent required by law.

We may suspend or terminate accounts associated with fraud, abuse, security threats, or violations of these Terms.

12. Reviews, Feedback, and Submitted Content

If you submit a review, photograph, video, testimonial, comment, suggestion, or other content, you represent that:

  • You have the right to submit it.
  • It is truthful and based on your genuine experience where applicable.
  • It does not violate law or third-party rights.
  • It does not contain malicious code.
  • It is not deceptive, defamatory, threatening, obscene, or unlawfully discriminatory.

You grant RFNE a nonexclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, adapt, publish, translate, distribute, display, and otherwise use submitted content in connection with our business, products, advertising, and services, subject to applicable law.

You retain ownership of your original content.

We may remove or decline to publish submitted content, but we are not obligated to monitor all content.

Do not submit confidential information through public reviews or comments.

13. Intellectual Property

The website and its contents, including names, trademarks, logos, product names, packaging, photographs, graphics, videos, text, designs, software, and other materials, are owned by RFNE or used under license and are protected by intellectual-property laws.

No license or ownership right is granted except the limited right to use the website for its intended personal purpose.

You may not reproduce, modify, distribute, sell, license, publish, create derivative works from, or commercially exploit our intellectual property without prior written permission.

Third-party names and trademarks belong to their respective owners.

14. Third-Party Tools and Links

We may provide access to third-party websites, platforms, applications, payment services, or tools.

Third parties operate independently and may have separate terms and privacy policies.

We do not control and are not responsible for third-party services, content, availability, security, products, or conduct.

Your use of third-party services is at your discretion and subject to the third party’s terms.

15. Email and Text Communications

By providing an email address, you consent to receive transactional communications concerning orders, subscriptions, accounts, security, product safety, and customer service.

Where you separately consent to marketing, you may also receive promotional communications.

You may unsubscribe from promotional emails using the unsubscribe link provided.

If you consent to marketing text messages:

  • Message frequency may vary.
  • Message and data rates may apply.
  • Consent is not a condition of purchase.
  • You may reply STOP to opt out.
  • You may reply HELP for assistance.
  • Carriers are not liable for delayed or undelivered messages.

Opting out of marketing communications does not prevent us from sending necessary transactional, legal, security, or safety communications.

16. Disclaimer of Warranties

To the fullest extent permitted by law, the website, services, content, and products are provided on an “as is” and “as available” basis, except for express warranties stated in writing or warranties that cannot legally be excluded.

We do not warrant that:

  • The website will always be available, uninterrupted, secure, or error-free.
  • Information will always be complete, current, or free from error.
  • Products will produce a particular result.
  • Website defects will always be corrected.
  • Electronic communications will be free from harmful components.

Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, the exclusions apply only to the extent permitted by law.

17. Limitation of Liability

To the fullest extent permitted by law, RFNE and its owners, officers, employees, affiliates, contractors, service providers, licensors, and agents will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages, including lost profits, lost revenue, lost data, or business interruption, arising from or related to the website, services, products, or these Terms.

To the fullest extent permitted by law, our aggregate liability arising from a particular order or occurrence will not exceed the amount you paid directly to RFNE for the product or service giving rise to the claim during the 12 months preceding the event giving rise to liability.

These limitations do not apply where prohibited by law, including liability that cannot legally be limited or excluded.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless RFNE and its owners, officers, employees, affiliates, contractors, service providers, licensors, and agents from third-party claims, liabilities, damages, judgments, losses, and reasonable costs arising from:

  • Your unlawful use of the website or services.
  • Your violation of these Terms.
  • Your infringement of third-party rights.
  • Content you submit.
  • Fraudulent or unauthorized activity conducted through your account.

This provision does not require you to indemnify any party for that party’s own unlawful conduct where prohibited by law.

19. Governing Law and Disputes

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules.

Any legal proceeding arising from these Terms or your use of our website, services, or products must be brought in a court of competent jurisdiction located in Miami-Dade County, Florida, unless applicable consumer law gives you the nonwaivable right to bring the proceeding elsewhere.

Before filing a legal claim, you and RFNE agree to make a good-faith effort to resolve the dispute informally by providing written notice describing the issue and requested resolution.

Nothing in this section limits rights that cannot legally be waived.

20. Force Majeure

We are not responsible for delay or failure caused by circumstances beyond our reasonable control, including:

  • Natural disasters.
  • Severe weather.
  • Fire.
  • Flood.
  • Epidemic or pandemic.
  • War.
  • Terrorism.
  • Civil unrest.
  • Government action.
  • Labor disputes.
  • Carrier interruption.
  • Supply-chain disruption.
  • Utility or internet failure.
  • Cyberattack.
  • Failure of a third-party provider.

21. Severability

If any provision of these Terms is found unenforceable, that provision will be enforced to the maximum extent permitted or removed to the minimum extent necessary.

The remaining provisions will remain in effect.

22. No Waiver

Our failure to enforce a provision does not waive our right to enforce it later.

23. Assignment

You may not assign your rights or obligations under these Terms without our written consent.

We may assign our rights and obligations in connection with a merger, acquisition, financing, restructuring, sale of assets, corporate reorganization, or similar transaction.

24. Entire Agreement

These Terms and the policies incorporated into them constitute the entire agreement between you and RFNE concerning the website, products, subscriptions, and services, except where separate written terms expressly apply.

25. Contact

Questions concerning these Terms may be directed to:

RFNE LLC
Email: contact@rfnelongevity.com
Phone: (305) 792-8231